The USPS driver states that they delivered it to themselves. First of all, USPS will not hand over your package to anyone thats available it needs to be someone authorized to receive your mail. We help you find out where your USPS lost package is and how to track it! At the same time, with more and more packages being sent on a regular basis (millions of packages moving through the USPS infrastructure alone on a daily basis) its not a stretch to imagine that you might get this update from your tracking information sooner rather than later. USPS "Delivered to Agent for Final Delivery" - Complete Guide 2022 Living as digital nomads is challenging, especially if you also run a business. As soon as you get the Delivered to Agent for Final Delivery message popping up in your tracking information youre not going to get any other updates whatsoever. One of the drawbacks of this process from the USPS is that they do not have the resources or the ability to confirm the identity of every individual that they count as agents able to accept packages for you. I will call usps in the morning but just wondering if someone knows. Because its possible one of these may apply to you, I wanted to share them with you. Save money by combining shipping when you buy more than one item from the same seller. What does my USPS tracking status mean? | Pirate Ship Support In most situations, mailrooms and front desk clerks for example are able to deliver packages to you the same day, or within 1 business day at the latest. If her phone number was on the customs forms, they should call her and tell her what the custom fee will be and when she can pick up the item. An agent may include a family member, neighbor, friend, or work colleague. Try it free. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. In some cases, I will list the item as delivered to agent, where I am the agent signing on behalf of the customer. You'll also see this information when you add an item to your cart and at checkout. respond to the case with the tracking number, it should close in your favor. if (document.mmm_fo) document.write ("&mmm_fo=1"); Read our article on shipping for sellers. you aren't responsible for that. In any case, there should be a geolocation tag at the point the scan was made. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. Honestly it makes no sense. eBay to Unstick Delivery Status when Delivered to an Agent Tip. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? It is considered delivered at this point. Read our article on shipping for sellers. document.write ("USPS Delivered to Agent: All You Need to Know - Ship Driven Remember, this package (after this message pops up) has been handed off to someone that doesnt work for the USPS (as a general rule) and isnt going to have the tools or technology necessary to update your tracking information moving forward. Your agent is the reshipper. We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. You wont receive a final value fee credit if this happens and you may also receive a defect, which may affect your. Get help with an item that hasn't arrived | eBay If a buyer opens a request, eBay will send a message with all of the details to your registered email address itll also be available in your eBay Messages. Why pickup your mail in person, when you can get it on your phone? The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. I have been using the service for 10 years now. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Package delivered to agent for final delivery; what does this mean for your package? Report any missing packages to the shipping carrier you used they may be able to help. Getting confirmation that your package has been safely and securely dropped off is always something great to see in our tracking info. QVC then can also see that it was returned to the USPS office by you. There was a problem fetching the translation. However, you may consider trying out the following to ensure that youre able to get your package as quickly as possible or receive a reimbursement if the package truly is lost. Refunds are typically available within 3-5 business days. For example, you could: If you had already asked eBay to step in, you'll see 'case' rather than 'request'. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! This is the BEST service around for mail forwarding. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); USPS stated the shipping label on my order was Indianapolis Indiana. '&charset='+document.charset : (document.characterSet ? eBay Money Back Guarantee covers most transactions on eBay. Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. Excellent!!! Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. If youve received feedback from a buyer that you dont think is accurate or fair, take a look at this article. The post office is in Indianopolis, and the customer in Linton it is 80 miles. Questions about the Global Shipping Program - Page 94 - eBay Note:Although the person must be able to accept your mail, theydo notneed to be pre-authorized by you. Look no further! The only exception to this is packages that are delivered to certain business addresses. My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. How To File a USPS Delivery Complaint in a Few Clicks. Finally, consider signing up for USPS informed delivery service. On January 20th, an eBay moderator shared in a post on thread the following update from the Policy team: "eBay policy has been updated to consider "Delivered to Agent for Final Delivery," as delivered. If your item arrives, you can close your request. It is only a 20.00 item. Will I Be Reimbursed If Im Unable To Retrieve The Package? And he wants to open a case on Etsy. To track your package online, follow these instructions: Visit the official USPS website. if (!document.MAX_used) document.MAX_used = ','; I travel around the world and US. The process is streamlined to a tee as well. Honestly it makes no sense. I do not see the University there. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Delivered to Agent for Final DeliveryUSPS Shipping Secrets - DoNotPay In a screenshot uploaded by a seller, the USPS tracking showed: Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. Wastingtime101, who is active on the eBay boards, explained the problem as follows: "In many places such as apartment buildings with concierge/doorman, townhouse complexes with a management office, freight forwarders, buildings with mailrooms, etc USPS will deliver to the building's mail "agent" and this has always registered a "delivered" status on the eBay orders page. Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle. Showing our 5 star reviews. document.write ('&cb=' + m3_r); Read more below. Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. #7 01-12-2021, 12:23 PM . Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana.". Type in your tracking number. Sign up for our app and find the answers to all of these questions and more! DELIVERED TO AGENT: USPS delivered the package to an agent of the residence or institution it was addressed to (college, hospital, condominium, etc.) Access mail & packages online 24/7. For more details, visit the US Global Mail website today! Additionally, it may be a good idea to contact the person or company that shipped the package to you. :-). [CDATA[ If you've changed your mind about an item you bought or there's something wrong with it, you can request a return. If eBay steps in to help, you will no longer be able to issue a refund. When this happens, they will reattempt delivery the following day so if they did have it, it will arrive the next business day. My customer lives in Linton, IN. This particular item gets shipped in the big lts box it comes in. These agents will take the package and sign it on your behalf. Youll need to provide new, additional information to back up your appeal. Free shipping for many products! You do not owe a refund. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); All content is for informational purposes only and should not be considered financial advice. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. So, be patient, and follow the tips above if your package does not arrive. What to do when a buyer opens an item not received request, Best practices for avoiding issues with buyers. In these situations, though, the USPS specifically look for ways to deliver your package to authorized agents. They may not want to tell you that they accepted the package for you or they may not even know who you are and instead just feigned to be authorized agents so that they could get their hands on whatever it is you were having shipped to you in the first place. Options. USPS uses the 'delivered to agent for final delivery' message when the package has been delivered to a third-party, who is authorized to receive mail on your behalf. What should I do now and what can I hope for? Usually this simply means someone that lives at your home, someone that works at your business, or a third-party company or shipping locker service that has a partnership with the USPS that allows them to act as agents to receive packages on your behalf. When stating your handling time, make sure its something you can manage. eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If you dont agree with the decision, you can appeal by providing new information within 30 days of the case being closed. Thanks", But I think that the USPS staff made no less contribution to the delivery :-), it means delivered to a mailroom or apartment complex office or someone at the business address, Here is a copy of a USPS employee explaining what's happening: "I'm a carrier, and we've been instructed to sign "C-19" where you would sign your name, and print our initials and route number where you'd print your name on our scanners. An agent refers to whoever receives the package, but it doesnt only have to be an authorized person. If you can't find your parcel, you should check with the supervisor at the post office where the package was delivered, or call 1.800.ASK.USPS". How to use your eBay earnings to purchase shipping labels. If a USPS driver attempts to make a delivery, but youre not present to receive the package, they will ask someone to take the package on your behalfusually an authorized person or a family member. In this case, the parcel will either be handed over to some local staff or your local post office. I don't have any idea where it's been, but finally made it. Why Else Would USPS List Delivered To Agent For Final Delivery On The Tracking? eBay Exporter of the Year was a great success! Unfortunately, USPS does not check the identities of the people they hand the package off to, and this information will not be available on the tracking page. The second reason that delivered to agent for final delivery may mistakenly end up on your tracking, is if the postal carrier accidentally typed the wrong code while handling your shipment. //]]>-->,