Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The MHS GENESIS Patient Portal will replace TRICARE Online after the records transfer using the same DS Logon access, https://myaccess.dmdc.osd.mil/. Spec. You can also becomea part of our Patient Focus Groups. Visit the CDC website for current COVID-19 booster guidance. The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. Ultrasound The 59th Medical Wing added 12,000 more appointment slots at the Wilford Hall Family Health Clinic last year, which provides health care to 36,000 TRICARE beneficiaries annually. Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. JBSA-Lackland's site, located on the ground floor of the parking garage (follow the blue cones on Wilford Hall Loop), is open Monday - Friday from 8 a.m. to noon. Monday to Wednesday: 9:00 AM - 4:00 PM; Thursday: 9:00 AM - 11:30 PM and Friday: 9:00 AM - 4:00 PM . 6418, JBSA-Lackland The UCC staff treats minor illnesses and injuries, including flu, fever, earaches, nausea, rashes, animal and insect bites, minor bone fractures and minor cuts that require stitches. Patients with prescriptions for acute, emergency or special circumstance will be filled same day. Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. In some instances, patients may have specific dental needs that make them suitable for selection as candidates for our specialty care programs: periodontics, prosthodontics, endodontics, orthodontics, oral maxillofacial surgery, pediatric dentistry, orofacial pain or maxillofacial prosthetics. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Location: Randolph Medical Clinic Drop off all new prescriptions from network at pharmacy screening table A PDF reader is required for viewing. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Phone: (210) 652-6403Option 2. To make an appointment, log in to theTOL Secure Web Portal. What should I do if Im still unsure if I need urgent care? Tell us how we are doing. Getting the vaccine can reduce the risk of severe disease, hospitalizations and long-term complications for COVID-19. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Your secure services will not change as a result of the website transition. 3425. Due to an increase in cases, the WHASC is conducting a drive-through COVID-19 testing available Monday through Friday from 8 a.m. to 12 p.m. on the first floor of the . RADIOLOGY: Patients should make sure to get their routine radiology appointments taken care of early to avoid extended wait times. By Maria Gallegos The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 As long as one of those credentials DS Logon, CAC or DFAS are active, patients will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it, Walton said. Find theright contact infofor the help you need. Find theright contact infofor the help you need. Diego Timoteo (right), an Army Combat Medic at Brooke Army Medical Center at Joint Base San Antonio-Fort Sam Houston, Texas, checks an incoming patient at BAMCs drive-through COVID-19 testing area. Appointments are not required. You barely feel the pain of the needle haha and I hate needles. Monday - Friday 8 a.m. to 4 p.m. JBSA-Randolph Clinic Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Eligible beneficiaries also. A PDF reader is required for viewing. What should I do if I have a non-life-threatening health issue? LAB: Patients may experience longer wait times in outpatient sample collection areas while staff adjusts to the new processes. The Portal will provide 24/7 secure access to personal health information, to include lab results, prescription refills, secure messages with care teams, and more. 17138 Colima Rd. USA. Speak with a Vaccine Expert. Patients will receive a text when their prescription(s) is ready 3. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Magnetic Resonance Imaging (MRI) DSN: 292-7703, COMM: 210-292-7703. New TRICARE pharmacy co-pays are effective Jan. 1 and are as follows: Co-pays for a 90-day supply through home delivery: $12 for generics, $34 for brand name, and $68 for non-formulary medications. 7002 JBSA-Lackland, TX 78236-6014 Additionally, If you get care off post, we want to ensure your information is updated and available in MHS GENESIS, Walton said. All rights reserved. Based on industry averages, and the DODs experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. Such hyperlinks are provided consistent with the stated purpose of this website. Appointments & Referrals To make an appointment, log in to the TOL Secure Web Portal. Appointment Line: (210) 292-XRAY The group also provides after-hours emergency dental support and operates the largest dental education program in the Air Force. A PDF reader is required for viewing. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D Care will be provided to patients who have the following conditions: Bleeding Swelling Pain that cannot be relieved by pain medicine Minor trauma/injury Hours of Operations: Getting Care Appointments & Referrals MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services Primary Care Family Health Internal Medicine Preventive Care Nutritional Medicine (Outpatient Nutrition) Immunizations If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911immediately. Some documents are presented in Portable Document Format (PDF). Computed Tomography (CT) Screening mammograms do not require referrals to obtain care. Phone: (210) 652-3811. Go to Randolph Clinic Pharmacy drop box table Mammography Some documents are presented in Portable Document Format (PDF). Fax: 210-292-5806 We apologize for any convenience to our patients. All rights reserved. Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) Tell us how we are doing. JBSA SAPR Hotline: (210) 808-7272 Patients who drop-off their hard copy/paper prescriptions will have a pick-up time next duty day. 1. Monday - Friday 8 a.m. to 4 p.m. A PDF reader is required for viewing. Phone: (210) 292-0123 / (210) 292-0495 Phone: (210) 652-3811. Official photos are taken onWednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only. Phone: (210) 292-5200 Fax 626-810-6829. Randolph Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. Hours: 7:30 a.m. to 4:30 p.m. If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. Contact Us Phone 210-652-1846 Hours Monday-Friday 7:00 a.m. to 4:00 p.m. Last Wednesday of Every Month 7:00 a.m. to 12:00 p.m. Please ask your network provider, lab or other service to fax your medical records to 1-877-875-0060.. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B In preparation for this new system, the entire health care team has been diligently training on the system for months now and will continue to do so through our Go Live date, he added. As of 8 a.m. March 22, there are 13 confirmed COVID-19 cases on JBSA, and all personnel should continue to stay ready and informed by checking CDC updates at . Randolph Click here for a map and directions Josie Walck), The Premier Installation In The Department Of Defense, Brooke Army Medical Center Public Affairs, Hosted by Defense Media Activity - WEB.mil. Wilford Hall Ambulatory Surgical Center Lackland A F B, TX (210) 292-7100. Ultrasound DoD Safe Helpline:1-877-995-5247, Address: Phone: (210) 292-5252/5210 Updated bivalent vaccines are now recommended for anyone six months old and older. I brought in couple pictures to give the nail technician an idea of what I want and she tweaked everything to work for my skin tone and nail shape. You can also becomea part of our Patient Focus Groups. Consult with your primary care manager on availability and the best options to help protect you and your loved ones from severe illness, hospitalization, or death from COVID-19. Location: Randolph Medical Clinic, Room 1D101 Please ensure the clinic has a correct contact number on hand for referral purposes. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Modernizing the electronic health record improves the quality, safety and continuity of care for our patients, added Col. Patrick Osborn, chair, BAMCs Informatics Steering Committee. Such hyperlinks are provided consistent with the stated purpose of this website. Wilford Hall offers the following services: Location:Wilford Hall Ambulatory Surgical Center Basement. Appointments are not required. The Nurse Advice Line can triage and assist with obtaining appropriate care. A PDF reader is required for viewing. Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic People who are moderately or severely immunocompromised have differentrecommendations for COVID-19 vaccines. 1. The CDC recommends COVID-19 vaccination for everyone 6 months and older. Patients can ask the pharmacy staff for more information on how to use the ScriptCenter kiosk. Phone: (210) 652-6403Option 2. If there is no availability, another option is to visit a TRICARE-authorized urgent care center for same-day, acute needs. Visit the. Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Electronic prescriptions from network providers: Electronic prescriptions from Wilford Hall Ambulatory Surgical Center: Curb-side pick-up and drop-off will be at the Wilford Hall Ambulatory Surgical Center enter thru parking lot. Wilford Hall Ambulatory Surgical Center Vaccination hours are on Thursdays from 8 a.m. to 4 p.m. Walk-in hours are Thursdays from 9 a.m. to 3 p.m. BAMC's screening and testing site, located on the first floor of the parking garage, is open Monday to Friday from 8 a.m. to noon. 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 7700 Arlington Boulevard Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) View Office Details. Download a PDF Readerorlearn more about PDFs. Location: Randolph Medical Clinic The Defense Health Agency recommends keeping personal copies of paper records. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Magnetic Resonance Imaging (MRI) Click here for a map and directions, Lackland For dental care outside of a military dental clinic, TRICARE offers dental coverage for service members, families and survivors.