This could be due to a faulty thermostat or an obstruction in the exhaust vent pipe. Did not see that error code here. You should consult with a licensed professional and check local permit requirements before starting any project. The first thing you should check is the water pressure coming into your home. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Cause: The gas shutoff valve is not open completely. Make sure that the fan motor is operating properly. From the bottom of the unit, take out two screws that hold the computer bracket in place. But like any other piece of technology, they develop faults. To check the remote control, unplug your water heater from electricity and pull out its cover. Remove electrical connection box (single screw on outside left). If you dont get this reading, you must replace the PCB. Water Heating. Specifically, error code 92 would display when the water heater is continuing to operate and is a warning to replace the neutralizer soon. Next, access maintenance information to determine the flow rate. LPG users check Propane bottle level. Whichever issue it is, your unit will likely still be operating and you can solve the error yourself. Please visit our Shutoff Troubleshooting . This code indicates that the water heater is not able to properly heat the water. It is also known as flue or chimney, which expels exhaust gasses out of the house. 4. Compare Now. Similarly to error code 51, you may want to check that the terminals on the gas solenoid valve wiring harness are not loose or damaged. In most cases, however, this problem can be easily fixed by following the troubleshooting steps above. The first thing you should do is check the filter and clean it if necessary. The consent submitted will only be used for data processing originating from this website. The error code c7 stands for a defective communication between the remote control and the tankless unit. What Size Heat Pump Do I Need for 2000sq ft Home. When the problem occurs, the error code is displayed on the LCD screen of the remote or user interface, so by understanding the meaning of the code, the troubleshooting gets easier. Head to the electric panel and locate the water heater circuit. The venting should also be adequately sealed and you may want it inspected by an expert. 1. This indicates that the unit is not receiving enough power to operate correctly. These water heaters may help you qualify for insurance discounts 2. Consult the guide and see whether you have a grasp on the problem indicated by the code. Installing the kit on the water heater, will treat the condensate properly for safe disposal into the drain. It helps us diagnose and determine the exact problem with the water heater. If they are then you may want to contact a specialist to take a look. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. Afterward, remove every speck of dirt, debris, and buildup from the air intake filter. The voltage should be 8 to 16 VDC. Quick View. Dont forget to release the blockage if needed. If you do think that there are obstructions and foreign objects then they may be in the combustion chamber, the exhaust piping, the vent terminal, or preventing sufficient airflow from coming into the unit itself. Save my name, email, and website in this browser for the next time I comment. In this case, you must replace the gas control assembly. Turn off the power to the water heater for 10 seconds and then back on. Besides, your water heater will throw the error code P1 if the water flow sensor goes bad. A false flame being detected may also necessitate a service call, yet there are certain steps to take first. If needed, replace it with a new one. First, make sure that the gas supply to the unit is turned on and that there is enough pressure. When you witness a problem with your Rheem tankless water heater, be sure to relate to the companion over. See if there is anything blocking the air vent on the device. Ensure the connections to the circuit board are secure. Part # 683034. The several inches of foam insulation give it up to 0.93 uniform energy factor. Err05 - Control Board is not accepting signal from switch. There may also be foreign material or obstructions in the burner chamber so check that there are no blockages for the flame at the flame rod (or rods). Troubleshooting for a switch malfunction could mean turning it off and on again by forcing a reset on the control board, all you need to do for that is press the MIN and MAX button. You may even want to take out the flame to check it and clean it with some steel wool. Get FREE quotes from licensed Plumbers in your area today. Remove the panel cover and locate the reset button behind the insulation. That being said, here are the most common codes and some potential fixes for each: Code 00 indicates that the water heater has been running without stopping for an hour. The water temperature on the remote control is set too high. If the inlet screen at the cold water connection gets clogged with dirt & debris, the water will not flow through it. The neutralizer drainage ports should be clear and the neutralizer drainage line (see also 7 Awesome Tips For Sewer And Drainage Line Cleaning) outside the unit must be clear too. To clear this fault, you will need a pump and two hoses. 2. We will assume that the licensed plumber/installer professionally installed your Rheem tankless water heater. If the gas valve was disconnected, reconnect it. Rheem Tankless Water Heater Error Code 61, Troubleshooting Tankless Water Heater Error Codes, Rheem Tankless Water Heater error code 13, Rheem Tankless Water Heater Troubleshooting Manual [Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide], Bosch Tankless Water Heater Wont Ignite [7 Easy Solutions]. In this blog post, well decode some of the most common error codes and tell you what you can do to fix them. This number indicates the you are dealing with. local codes.The water heater requires 120 VAC/60Hz Visit Document You may also want to ensure that the altitude settings are correct for your location. Please select accurately so we can provide you with the best service providers in your immediate vicinity. Among the common error codes is code 76, a sign of a problem with your water heater. Flame failure during operation. As a concerned Rheem tankless water heater user, you may want to know what causes this error code and how to fix it. Knowing that the ignition has failed is straightforward enough yet finding out why can prove difficult. Your water heater is the backbone of all you do inside the house, like doing chores, practicing good hygiene, and taking advantage of essentials that use hot water. If you fail to start the water heater after replacing the remote control or its wiring, we are 100% sure the culprit is the PCB or control board. By displaying a code on your tankless heater, you, or a professional, can read the code to understand what went wrong and how to fix it. E5 on a Rheem Tankless Water Heater means there is a high flow rate. Also, make sure that there are no plumbing or technical problems such as crossovers. For instance, the exhaust cannot be recirculated back into the units fresh air intake. Rheem tankless water heaters are great for providing hot water on demand. Recalled Tankless Water Heaters - WebForm1 Recalled Tankless Water Heaters Paloma Rheem, Ruud, Rheem-Ruud and Richmond Brands Only the indoor power vent 199,900 BTU models are affected. Then, turn on the water heater again, which will reset the heater. However, before you do that, confirm that the blower motor is turning freely as it may still operate with a small restriction. Call the service if none of the steps taken above works. Error Code 11indicates an ignition failure. Unfortunately, many things can cause an ignition failure. What is Rheem Tankless Water Heater Code 11. Do note that solving each code will require a comprehensive understanding of the technical details of a tankless water heater. } We have an in-depth guide on Rheem Tankless Water Heater error code 13 where we broke down the way of adjusting burner manifold pressure. Unplug the unit from the power outlet on the wall. Reading through Rheemserror code guide, youll notice the description for each error code is quite specific. We broke down everything that will help eliminate the error message from the control panel. These issues can include water leaks, that it runs out of hot water quickly, and suffers from an inconsistent water temperature. The wiring for the flame rod may also be damaged, and the flame rod needs to have sufficient voltage. However, like any appliance, they can sometimes experience problems. The heat exchanger may also be suffering from separations or cracks. This can be due to a problem with your homes wiring or plumbing, or it could be an issue with the gas line itself. Consequently, this affects the communication between your remote control and the water heater. You can fix this problem by replacing the wiring connecting the remote control and PCB board. This particular error code could also be triggered due to the wrong altitude setting if you reside in a high-altitude environment. Err04 - Receiving signal from switch, but at incorrect time. The cookie is used to store the user consent for the cookies in the category "Analytics". This is another fault that you may want to check with a professional. Reason: Remote Control Communication Fault. Error code 76 on Rheem Tankless Water Heater is an indication of faulty communication with the remote control. If it doesnt erase the error message, fix the issues that cause the heater to pop up the error code. Solution. However, both codes would only be displayed on a condensing tankless water heater. The alarm sounds every 60 seconds when the tap is open. Also, this warning message indicates that the unit has detected a false flame. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Here are some steps you can take to troubleshoot and fix the problem: Rheem is a trusted American appliance brand that is close to 100 years old. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. Code 01: This indicates that the water heater is in standby mode and is not currently heating water. We recommend you check the heat exchanger fins first for blockage. Again, inspect the thermistor wiring for any damage and this is an ideal time to check then clean the ambient thermistor itself and perform a check for the correct number of ohms. listeners: [], If done correctly, you should hear a click when you release the button. It indicates a neutralizer drainage failure. Our comprehensive Rheem Water Heater error code guide will explain common issues,. It means the desired water volume is too high that exceeds your desired preset temperature. There are different reasons for why the water would flow through the water heater, but nothing actually occurs, specifically, that the water is not heated. IN STOCK. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? If you have a Rheem tankless water heater, you may have received a code 76 error. Aside from a defective remote control, faulty wiring may also lead to the Rheem tankless water heater code 76 error. Lets get started! There are a few things that could be causing this problem. Rheem tankless water heater error codes result from defects. Solutions include replacing the remote controls wiring, changing the remote control, or changing the capacitor. Next, inspect the ODS thermocouple to see whether it functions properly or not. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions). Have a different tankless water heater brand that needs troubleshooting? We recommend you check out this in-depth guideline on Rheem Tankless Water Heater Code 11. . Start with inspecting the remote control. Like other water heaters, the Rheem tankless water heater has a venting system. Rheem Tankless Water Heater displays a lot of error codes due to specific reasons. Attach the remote control to the tankless unit with a different wire. There are many error codes on a Rheem tankless water heater (see also Rheem Water Heater LeakingWhat To Do?) and their reasons differ vastly. The Rheem tankless water heater code 76 may be caused by a defective remote control, faulty remote control wiring, or a faulty filter capacity. If you have a Rheem tankless water heater, you may have received a code 76 error. So, if you dont think you are up to the task, consult a professional. They are dirty or defective flame rods, faulty ODS thermocouples, and incorrect burner manifold pressure. Why is my Rheem tankless water heater beeping? Replacing the remote control may solve the code 76 issue and restore communication between the two components. We and our partners use cookies to Store and/or access information on a device. Both error codes 80 and 81 suggest a problem with the gas cut-off valve. Also, dont forget to check the breather box for debris and use a vacuum cleaner or a lightly damp rag to clean the box. According to Rheem, the error code 10 will pop up when the fan motor fails to create sufficient ventilation. The water heater will trigger the error code E5 if there is too much water flow. Below, well explain how to read codes on your gas heater and what you should do to rectify the situation. Use your Rheem heater manual as a reference when performing any repairs, and make sure to use the technical support number (1-866-720-2076) whenever you're unsure what to do. e. Read reviews and complaints about Rheem Water Heaters, detailing commercial services, tankless heaters and more. Check the flame rod itself to see whether there are defects. The Rheem tankless water heater code 76 indicates a communication fault between the remote control and your tankless water heater. Step 1 and 3 plus b. Check to make sure all gas connections are tight and there are no leaks. If your Rheem electric tankless water heater needs to be reset, follow these steps: Check the air filter. 3. Press it inwards until it clicks in place and then releases. Error Code E2: This code means that the temperature of the incoming water is too low. Err07, 08, 09 - RHW42 model only, this indicated a problem with the water shutoff valve. If it has flipped off, flip it on. Check out advanced features for eco-friendly and cost-effective water heating. The gas supply to the unit may be shut off or interrupted. When the ODS gets activated, your tankless water heater will trigger the error code 13. Watch the following tutorial to learn how to replace the water flow sensor. The average water heater flood claim is $4,440 1. A list of AO Smith tankless error codes for easy and inexpensive troubleshooting. Your tankless water heater will display this wrong message if the venting system fails or doesnt work properly. A fault with the water inlet temperature sensor would result in error code 31 and you may want to check certain elements of your Rheem tankless water heater yourself. . Water volume control fault is what error code 65 indicates. I have noticed that this problem occurs when the flame rods are dirty and needs to be cleaned. There could also be loose or damaged connections on the wiring harness for the gas control valve which could set off error code 71. Now, try to turn on your water heater using the remote control. See an examplehow to descale a Bosch tankless heater. Rheem ECO-180 LP by: Efren This water heater started to be a problem, 6 months after I bought it. If you have a tankless water heater, you may occasionally see an error code displayed on the unit. Protect Your Home u0003With Mobile Leak Alerts. Smith Water Heater Troubleshooting Guide, 5 Common Problems with Camplux Water Heaters, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Gladiator Leak Sensor Reset Fixed, Rheem Water Heater Pilot Light Wont Light, water heater produces harmful gasses like, [Fixed] Rheem Tankless Water Heater Code 12, Hot Water Heater Calcium Removal [How to Guide], Samsung Washer SUD Code but no SUDs? However, if you are mechanically inclined, keep scrolling. A yellow pilot light means that the pilot is not . However, these quick fixes will notalways fix your problem. To learn more about error code 14, read this in-depth guide. What does E5 mean on my Rheem tankless water heater? Explore More on homedepot.com. Try connecting the remote control to the remote connection directly which is at the bottom of the water heater, though the cable may be the problem and could be replaced. Have a Rheem RTG 74 DVP 1 tankless water heater that showed code C8 first and now shows C7 about every 24 hours. Info about all performed services, including dates. 2. Rheem's business is hot water, and they spend their days innovating and manufacturing water heaters to keep your life running smoothly. If you have a Rheem tankless water heater, you may have received a code 13 error. The inlet water pressure may be too low. Another problem that might occur when the water flow is reduced is the excessive temperature of the heat exchanger. Nonetheless, freezing weather can also block up the neutralizer drainage system. Finally, unplug the water heater, disconnect the remote control then plug the heater back in and test it without the remote control. If you observe no remaining flame, dont hesitate to check the relay connection of flame rod connector. Err01/Err03 - Control Board not receiving signal from switch, or motor is malfunctioning. Filter FAQs by Category. Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturers recommendations. Instead, go for non-electrolytic capacitors like ceramic or film capacitors. Technicial Manual SVC810 Second GenerationPV, X and DV, RTG2-42, RTG53, RTG66 and RTG74.pdf. Receiving error code 61 -Faulty Blower Motor. The filter capacitor may become clogged and damaged over time, hindering its capacitance capability. The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. Find the most common problems and see how to fix issues. If you encounter an code, it will be displayed on your Rheems digital thermostat display. Rheem tankless water heaters have many error codes that make it challenging to pinpoint the exact cause of each error. Water Heater Showing Yellow Light. Also, make sure you tidy up the air inlet filter, combustion air fan, and heat exchanger fan. Apart from these, defective combustion systems, problems with the main burner or pilot, and faulty motor are other culprits responsible for throwing this error code. Our prices verses the exact same model at Homedepot.ca . One such problem is the H103 error code. For a condensing unit, confirm that the drain line is not blocked, and the shipping cap is removed. How do you clear the error code on a Rheem tankless water heater? Again, check for leaks and blockages and ensure all connections are tight. Error Code E1: This code indicates that there is insufficient water flow to the unit. First off, make sure there is enough fuel in your gas tank. Error Code E4: This code signals that there is a problem with ignition or flame detection. Error code 35 should require you to inspect each of the thermistor connections to the control board as they should all be securely connected. Next, you need to remove some wires that come in the way like the blower motor wire, flame rod wire connectors, over wrap film plug, and others. Before you try anything else, reset your Rheem water heater. Check the air inlet filer and clean as required. Before you make a service call, this is a good time to check the thermistor wiring for any damage or the thermistor for a limescale build-up. 14. Turn on the power to the unit at the breaker box, and wait a few minutes for it to heat up before using it again. Inspect the gas valve wiring harnesses for loose or damaged terminals2. There could also be a problem with the outlet thermistor which is the outgoing water temperature sensor. Code 04: Another error code, this time indicating a problem with the venting system. Error code 14 on tankless water heater means the Overheat Film Wrap sensor has activated. I have just updated this article as per your request. Turn off you recirculation pump if your unit is connected to one. Error code 61 should mean that you should check the fan motor, specifically that it turns freely as even a small restriction could be the problem. That may be the cause but it could also be due to a clogged neutralizer on the condensing unit and you can clean the air inlet screen and the heat exchanger fins. Reason: Insufficient Heat Exchanger Temperature. Use the error code guideline below to identify the problem, or. If your Rheem water heater is flashing white light, it shows that your pilot light is out and the water will still be cold. In this guide, we will describe the common error codes this tankless water heater displays. The inlet fuses to the power supply should also be in working order and ensure that the hot and cold water lines are not crossed following the installation. 3 Common Causes (and How To, Troubleshooting Electrolux Dishwasher Error Codes, 5 Common Problems with Camplux Water Heaters. Locate the flame rods on the front right side, Remove the rod by unscrewing the brackets that secure them to the burner, Clean them and screw them back into place. If you dont get the appropriate voltage reading (8 to 16 VDC), you should replace the water control assembly. 5. 5. There are a few things that could be causing this problem. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. Otherwise, you should replace the remote control with a new one. If youre getting an error code 76 on your Rheem tankless water heater, it means that the unit is not receiving enough water flow. Why Does My Stiebel Eltron Tempra High-limit Switch Keep Tripping? Those error codes dont only help you understand the actual problem with the unit but also make it a breeze to fix them. After cycling the unit if you notice any remaining flame through the view window, I bet the gas control assembly is the culprit. Common symptoms, problems, and fixing tips. Then, locate the two terminals connected with the remote control. A similar problem can be the outlet water temperature being beyond the remote thermostat setting. It will usually be red or black, and may be labeled reset. Remove any obstructions and try again. Take the front cover off. Page 1 CONDENSING TANKLESS GAS WATER HEATER Service Manual Models 199,000Btu / 180,000Btu Natural Gas ( NG ) / Liquid Propane Gas ( LP ) WARNING If the information in these instructions is not followed exactly, a fire or explosion may result, causing property damage, personal injury, or death. When you have a problem . How to use diagnostic system and fix the problems using the error codes that appear on the remote controller. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Read More Propane Heater For Bed BugsContinue, Read More How Much Propane Does A Tankless Water Heater UseContinue, Read More Propane Vs Electric Water HeaterContinue, Read More Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price)Continue, Read More Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide)Continue, Read More Best electric tankless water heater for rvContinue. Any help you could provide or resource you can point me to would be greatly appreciated. If the remote control works, we bet the wiring is at fault. d. Remove outlet pipe bracket and ceramic heater plug. More specifically, it will focus on troubleshooting your Rheem tankless water heater and what to do when you encounter the dreaded error code. You can also check that the ohms are correct though your sensor may need to be replaced. If the issue persists, it could be due to a clogged filter or sediment buildup in the unit. The wiring may become loose or corroded over time, hindering communication between your remote control and the water heater. This error can be checked via two methods; checking that the front panel is installed properly and that the air filter door looks to be sealed correctly. A clogged air inlet filter, dirty heat exchanger fins, and bad heat exchanger thermistor are some culprits behind this issue. Call for service when your unit is showing this code. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions). Check to see if the breaker has been reset. Now, you may ask- how can I understand whether the solenoid valves function correctly or not? From top to bottom of this guide, we broke down every error code our tankless water heater displays. An error code 90 typically indicates that there are blockages in the heat exchanger or blower motor. Troubleshooting John Wood tankless water heaters. 1. Check the thermostat on the remote control; it might be set too low. Call the technician because the water heater is overheating. The top-selling product within Rheem Tankless Water Heaters is the Rheem Performance Platinum 11 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water Heater. Finally, check for blockages in the inlet filter and combustion fan. The vent exhaust can be a little more complicated to solve though you should start by simply checking and removing any obstructions to the exhaust vent.