Its up to the promoter, artist, or team if you can sell tickets or not. i assume they will try to get me to receive the tickets using axs again. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Yep! We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. You may also review your transfers and purchase history at AXS.com. Do you know what number you used to contact AXS? Show the ticket in the App at the entrance and get them scanned to enter. Open the App and sign in to see your tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Help us improve this article with your feedback. AXS Mobile ID allows for convenience, flexibility and security. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. There is no fee for transferring seats and you are allowed unlimited transfers. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Did you find it helpful? If they already have an AXS account set up the tickets will go in their account automatically. No, tickets must be scanned through the Rockets App or the AXS App. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Select the tickets to transfer and enter the recipients information. Its up to you! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Nope. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Flew in for this show. How far in advance can I access my tickets? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Official Tickets and Your Source for Live Entertainment | AXS.com Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. When listing tickets, you decide how long your listing will be available for others to buy. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. If your friend already has an AXS account, the tickets will be transferred instantaneously. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. How do I transfer AXS Mobile ID? Click the Transfer button next to the event in your AXS account. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. If you already have an AXS account, the tickets will be transferred to your account automatically. Ask the Community Contact Support Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Step 1: Download and Login into MLB Ballpark App. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). AXS handles payment and delivery so buyers and sellers never interact with each other. After completing the account information, you may buy, sell or manage any seats in your account. They should be able to tell you if the tickets are active. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. You may also review your transfers and purchase history at AXS.com. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Even if you call within 48 hours of your event, you will probably get no help at all. Have screenshots and stuff with timestamps to also prove this is a thing. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Browse your upcoming events and tap the ticket icon for the game or event you would. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. What if my guests arrive at different times? Thanks! After that, the tickets will be theirs to use with the AXS app. Yep! Tix originally purchased Spring 2020, was postponed until today 7/31/21. AXS Mobile ID allows you to manage . As an event draws closer, venues generate the barcodes for each ticket. When your tickets sell, youll receive an email informing you of the sale. If you already have an AXS account, the tickets will be transferred to your account automatically. If your friend already has an AXS account, the tickets will be transferred instantaneously. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. it must be some garage shop with three programmers. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Click the Sell button next to the event in your AXS Account. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Is there any way to get any assistance? Use of this website signifies your agreement to our. Your AXS Mobile ID ticket will now show up. Tix originally purchased Spring 2020, was postponed until today 7/31/21. On the review page, click the Transfer button to send the tickets. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Otherwise you have until your friend creates an account to cancel the transfer. Sign into your AXS Account and click Listings. Sign into your AXS Account and click Listings. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The tickets will be delivered to the buyer automatically. When your tickets sell, youll receive an email informing you of the sale. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Apparently it is actually AXS? The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Bought ticket and then they weren't available from the seller. When I sell tickets, do I have to deal with the buyer? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. 2023 It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Enter the recipients first name, last name and email address, or select from a list of. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Can I have multiple tickets on one phone? Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Show the tickets on your phone for everyone in your group. Nope. What are my options here? Youll be able to transfer money to your bank from your account on AXS.com. may not be valid. To login, use the same email address you used when purchasing your tickets. All Rights Reserved. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? You've been successfully subscribed - thanks! This will bring you to the page to confirm the correct email associated with the order. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. All rights reserved. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Bought tickets for a group? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). If they already have an AXS account set up the tickets will go in their account automatically. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Customer service all the way to your seat, 2000-2022 StubHub. The gig has not been cancelled we just chose not to go. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Why did the venue decide to use AXS Mobile ID? After the switch, you will enter the email address you use to access the community in order to reset your password. Reddit and its partners use cookies and similar technologies to provide you with a better experience. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I had flown from TX to NY for this show with my friend. Press J to jump to the feed. Have mobile tickets and cannot find barcode. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). You also have the option of transferring and listing your tickets for sale prior to the event. Usually there is a waiting period of a few weeks. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. OR. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And you're done! SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. When I sell tickets, do I have to deal with the buyer? You should see something to transfer. You will enter your community username and new password and done! Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. After the switch, you will enter the email address you use to access the community in order to reset your password. If you do not currently have an AXS account you will be instructed to create one during your purchase. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Stub hub sent my hockey tickets for a las vegas game to axs. Use the same email you use on StubHub. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Theyll just have to create an AXS account to claim their tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Terms of Service | Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Did you find it helpful? Yes Your guests will need to create an AXS account to receive tickets. Yes No Still Need Help? Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Article. Also, to make it even more . What if my guests arrive at different times? Hey guys, I just joined this group so if this isnt allowed lmk. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Anyone have success getting something similar resolved day of show? I purchased 2 tickets through stubhub January 2020. How will I know if my transfer was successful? | After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. I purchased tickets for a concert back in February. Select the tickets to sell, and then set your price and selling options. Copyright I purchased tickets for a concert back in February. Go into the app, look at the ticket. Select the tickets to transfer and enter the recipient's information. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. When its time for the event, they can open the app to show their tickets on their phone. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Was wondering if you had any update on how yours is going? Open the App and sign in to see your tickets. You'll then be asked to review the transfer. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. I bought two tickets to a New York Islanders game at Nassau Coliseum. Show was postponed from June 2020 to July 2021 due to covid. This will help to ensure that you are ready for your event in no time! Manage Cookie Preferences Privacy Policy | Otherwise you have until your friend creates an account to cancel the transfer. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Now we just want to get rid of them ugh. For more information, please see our How will I know if my transfer was successful? Present the scannable QR code at the door for entry to Toyota Center. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Yes why the hell can they just not send you the tickets in an email, as an option? Theyll just have to create an AXS account to claim their tickets. On the review page, click the Transfer button to send the tickets. If you do not currently have an AXS account you will be instructed to create one during your purchase. There has to be some way, right. Select the seats you would like to send. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Customer service all the way to your seat, 2000-2022 StubHub. Click yes, retract now.And youre done! i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. I have a problem with AXS Tickets Are you having issues? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Upcoming. AXS handles payment and delivery so buyers and sellers never interact with each other. Here we are. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account.