Terms and . T: 0330 043 4849 | E: CUH@cardinal-ltd.co Here are some simple things we can all do to help prevent the spread of infections. We visited a mental health service and found it met the needs of people who presented in the Emergency Department or transferred between acute and mental health services. The bereavement follow up scheme saw a reduction in complaints of approximately 50%. Job in Fairfield - Solano County - CA California - USA , 94533. We spoke with 18 patients living with dementia, observed five other patients who were living with dementia, spoke with eight people who cared for people living with dementia, some of these were care staff from care homes accompanying people. Delays in discharge for patients in hospital were significant and impacted on their health and wellbeing. It is a regional centre providing specialist services such as organ transplantation, cancer, neurosciences, paediatrics and genetics. Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days. The Ethics & Compliance Office (my team!) Cambridge University Hospitals NHS Foundation Trust is one of the largest trusts in the United Kingdom. Safeguarding peer review - 1st Monday and 3rd . This inspection was partly undertaken due to the concerns raised over how the organisation was responding to patient need and risk in the wider trust in times of high demand and pressure on capacity. Pressure on the outpatients department meant long delays for some specialties and not all patients being followed up appropriately, particularly in ophthalmology and dermatology. Data collection for the ICNARC case mix programme is monitored and that data collected is reliable, accurate and representative of the functioning of both critical care units. This entry was posted in offline website builder software for windows 10 on June 30, 2022 by .offline website builder software for windows 10 on June 30, 2022 by . Ensure that focus is given to drive improvement and delivery of the end of life care service, including community engagement and investment in the service. Virtual clinics had been set up in a number of areas, each consisting of a multidisciplinary team of staff including nursing and consultant grade staff. In December 2015, the trust met the target, however performance began to fall in January 2016 and fell to 83% in May 2016. Older people's services. Many of the concerns we had identified at previous inspections had been addressed and staff were more familiar with the system though care planning was not always individualised and personalised. Addenbrookes Hospital, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ, an inspection looking at part of the service. Most people told us they had been given the opportunity to say how they wanted to be treated and had never felt embarrassed or uncomfortable during their stay. 18 March 2014. SAFEGUARDING TEAM. Caring staff who did everything they could for patients in their care. Addenbrooke's and the Rosie Hospitals Quality Report Hills Road, Cambridge, CB2 0QQ Tel:01223 245151 . The trust also provides district general hospital services to patients predominantly coming from Cambridgeshire, Essex, Suffolk and Hertfordshire. What happened once a concern was raised about Dr Bradbury's behaviour 30 8. mh services (cpft) at addenbrookes in hills road, cambridge is a diagnosis/screening, hospital and hospitals - mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for people whose rights are restricted under the Relevant equipment only applies. Listing for: Save The Children. Suspended ratings are being reviewed by us and will be published soon. If the examination is considered to be intimate in nature, a formal chaperone is also required. Mrs Nadine Gooding-Hebert Tel. We carried out a focussed follow up inspection on 9th and 10th February with an unannounced inspection on 23rd February. Work to reduce the number of diversions of high risk deliveries in maternity services. A volunteer specialising in music and movement ran the classes and staff encouraged patients and their relatives to attend. Bereaved relatives were also invited back six weeks after the death to enable staff to provide emotional support and answer any questions. We require a highly conscientious and self-motivated person to join our Procurement Supply Chain team as a Materials Handler. Staff on the wardsshould be clear who has a DNACPR in place at all times to minimise the likelihood of incidents where patients may be resuscitated against their expressed wishes. Listed on 2023-03-02. All emergency equipment is checked in line with policy. They also provide advice regarding the treatment or decision opinions in any given case, so as to help the health care team to come to agreement over the ethically permissible options. Most people were very satisfied with their treatment and the experience of being a patient in the department. In response, CQC is undertaking a series of coordinated inspections, monitoring calls and analysis of data to identify how services in a local area work together to ensure patients receive safe, effective and timely care. A major part of this is to encourage a culture of openness among our staff so incidents and concerns are reported, and we can learn, act and improve. Other than in exceptional circumstances you can expect: Sharing with members of the opposite sex will only happen when it is: Protecting the privacy and dignity of patients is a key part of our core values. They were aware that snacks and drinks are available any time of day although two people had made requests that were not received. Try for free at rocketreach.co . Box 6030 Portland, OR 97228 There was an open culture. addenbrooke's safeguarding team. We visited services and departments that patients may encounter or use during their stay. Addenbrooke's provides emergency, surgical and medical care for local people and is also a regional centre of excellence for specialist services such as organ transplantation, neurosciences, paediatrics and genetics. Internal capacity issues were also seen in delayed discharges from the critical care units. Reduce the number of cancelled surgery admissions. For example, situations involving the care and treatment of adults at risk (Care Act 2014) where the patients may be subject to the safeguards associated with the Mental Capacity Act 2005 and best interests decision-making processes. addenbrooke's safeguarding team. In summary, its an individual plan which you can put in place to help ensure you get the right care and treatment in an anticipated future emergency in which you no longer have the capacity to make or express choices. Our strategy for a healthier life for everyone through care, learning and research. We also listen carefully to what our patients say about their care and encourage you to take the initiative and question anything you feel may affect your safety or wellbeing. This service had successfully supported a significant number of people to stay at home or to access an alternative pathway and avoid going to an Emergency Department. The specialist palliative care consultants at Addenbrookes had won National and International recognition as an area of excellence in palliative care for their work in developing the Breathlessness Intervention Service. There were similar improvements in medical care, surgery and urgent and emergency services with all services now rated as good overall. Cambridge University Hospitals NHS Foundation Trust is one of the largest in the UK with around 1400 beds. Mental Capacity Act Assessments and Safeguarding work. It was good for safe and effective, outstanding for caring and well led, and requires improvement for responsive. ReSPECT stands for Recommended Summary Plan for Emergency Care and Treatment and has been developed nationally in collaboration with clinicians and patients. Introducing the new EPIC IT system for clinical records had affected the trusts ability to report, highlight and take action on data collected on the system. Staff reported incidents and there was increased evidence of learning from incidents. We found clear evidence of an improvement in the application of the World Health Organisation (WHO) checklist within operating theatres. We are committed to the Armed Forces Covenant which aims to ensure: Please see our Armed Forces Covenant webpage to find out more. Suspended ratings are being reviewed by us and will be published soon. (01223) 245151, Provided and run by: Childrens services were also under pressure though the imminent opening of additional beds should alleviate some of this pressure. Ensure that end of life care is properly audited (such as preferred place of death and DNACPR) and actions taken in response to those audits. 9. The C9 Teenage Cancer Trust unit at Addenbrooke's Hospital in Cambridge is designed for 14-24 year olds. Orthotics and Prosthetics. Most people had not talked to someone about what they liked to eat and any support they needed with their diet. O. Obstetrics And Gynaecology. Friends and Family Test results were generally positive across the trust however, there were very poor response rates in some areas. Ensure that medical and surgical patients are cared for in an appropriate ward. Addenbrookes Hospital, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ (01223) 245151 Provided and run by: Cambridge University Hospitals NHS Foundation Trust We are carrying out a review of quality at Addenbrooke's and the Rosie Hospitals. The people that we spoke with told us they had no need to make a complaint about their care experience, but knew how to make a complaint should they feel it were necessary. Nitrous oxide scavenging systems had been installed and monitoring had shown them to be effective at reducing environmental nitrous oxide. There was improved learning from incidents across the divisions. A summary of services at this trust appears in the overall summary above. 24 June 2022. By increasing staff awareness, services may be able to meet peoples needs without needing to request emergency services. There were some outstanding maternity services but significant pressures led to regular closures and a midwife to birth ratio worse than the recommended level. Ensure that systems are in place to reduce the risk of confidential information leaks. For this inspection we considered information and data on urgent and emergency care performance. The charitable trust was in the process of setting up a trauma ICU centre in Burma in which a number of the ICU/NCCU staff were involved, as well as the Burma nurse specialist visiting later on in the year. View Supna Pankhania's profile on LinkedIn, the world's largest professional community. This included the emergency department, medical wards and areas where patients in that pathway were cared for while waiting for treatment or admission. Hills Road, Cambridge, CB2 0QQ View Map. which of the following statements describes managed care? Patients were then called and treatment options explained over the phone. A chaperone may be a friend or family member, or perhaps your care support worker this is known as an informal chaperone. Patients previously treated within critical care were invited to a twice-yearly focus group to help drive service improvement. Same Day Emergency Care pathways aimed to relieve the pressure from Emergency departments. Staff also reported a high number of elderly people seeking support through emergency services because they felt their care packages were insufficient and did not meet their needs. Picture: Keith Heppell. In the two weeks before you start you will also receive an email from the DOT . Continue to reduce the time for end of life patients to be discharged to their preferred place of care. Browser Support The team is based in three locations: Addenbrookes Hospital, Cambridge, Hinchingbrooke Hospital, Huntingdon and Peterborough City Hospital. Under church rules, the most severe . Ophthalmology. addenbrooke's safeguarding team. Any other browser may experience partial or no support. Governance in maternity had improved with clear view of the units risks and key performance data now being collected. We found a lack of knowledge across social care services in relation to managing deteriorating patients. To ensure this is the case, we have taken the following measures: We respect the dignity, privacy and independence of everyone who uses our services: Our staff should always treat you without discrimination and within the law. We recognise that is some cases we may have to compromise on these principles in order to provide you with the best treatment. This had received excellent feedback from patients and relatives. We reported this to the hospital trust management immediately and undertook enforcement action to place a condition on the trusts registration in relation to Addenbrookes Hospital to ensure that there were sufficient staff in place to care for critically ill patients. Somepatients will wish to take their ReSPECT form home with them. The allergy clinic had a one-stop allergy service that provided diagnosis and management of a wide range of allergic disorders. Ambulance crews also highlighted their frustrations with the variation in pathways at different hospitals across Cambridgeshire and Peterborough and that ambulance crews were not prioritised for accessing alternative pathways. It has been piloted in Holmer Lake Primary School by a group of children in Year's 4-6 who created a Children's Safeguarding Board called Team Safeguarding Voice . The initiative for Family Facetime proposed the purchase of two technology tablets to enable mums on the Obstetric Close Observation Area (OCOA) who are too unwell to visit their baby on the neonatal intensive care unit to receive a video link via Facetime with their baby. Medium and Low Risk devices are entered as one skills cluster on MAPS by team leader when completed. the service isn't performing as well as it should and we have told the service how it must improve. You will not have to walk through areas designated for the opposite sex, You may share some communal space, such as day rooms or dining rooms, and it is very likely that you will see both men and women patients as you move around the hospital (e.g. Oct 2017 - Present3 years 10 months. There was a general improvement in referral to treatment times (RTT) and against other waiting time standards. We were told of a GP liaison service which enabled GPs and Consultants to work together to discuss individual patient needs. U: 20/09/20. Emergency Department - 24/7, 365 days a year. Cambridge, United Kingdom. Adult Support Co-ordinator - Transfer of Care Team (Apply with CV!)