Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. How can I recall a transferred ticket? Anyone know if this is temporary maybe because I bought recently? Review and complete the transfer. Frequently Asked Questions and Answers to the Use of Ticketmaster I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Create an account to follow your favorite communities and start taking part in conversations. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. HiHeather,Thanks for reaching out to us and providing feedback. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. Hi Lennie,Thank you so much! One thing I learned is after they help you, log out and back in to make the change take place. Select or Add an account for getting paid, then click continue. We are dedicated to making the needed changes so in the future you have the best experience. Press question mark to learn the rest of the keyboard shortcuts. Besk vr hjlpsida fr mer hjlp och support. if you have mail tickets, that could be the reason why. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? In answering this question I'm going to make the following assumptions: 1. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. They submitted a request that my tickets be transferred to accessible seats. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Glad we could help :). SOLD TICKETS VIA AXS. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. Get started now and sell your AXS ticket here. 01-12-2022 01:21 PM. My take-away was that their technical assistance is very competent, but you need to have a little patience. G o on sale. The view from "up in the nosebleeds". Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . THANK YOU STACY, Hi Janet,Thank you so much! Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? It shows how much when you list them. Sells Music & Sports Tickets. 3.) Chevron-shaped icon used for navigational cues. BUY THE PERFECT TICKETS She anticipated the errors that I would make and helped me correct them. Your website did not address my issues. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. He kept me informed as to what was going on, AND he solved my issue! I requested a refund last week, and then rep apparently didn't actually enter the request. Enter the details of your tickets, such as the event name, venue, date, and seat location. My emails went unanswered. When available, use the Transfer feature, which will allow you to send event tickets to a friend. That sounds like a problem you need to fix. Are there any tickets . 03-12-2017 02:37 PM. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They are P3, section 322 row 8. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. If your tickets are in your inbox, you will need to forward the original email with tickets to. Still good to post for sale and they will transfer when they become. Slow and confusing communication. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. If available, select the ticket (s) you want to sell and click Continue. If so, which resale platform is the best? I only have the option to transfer tickets to another person. Check your email account for the original tickets issued, or login to your AXS account. Alex P. is a great addition to our team. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. I want to sell 2 kcon tickets for 8/11. Your tickets will only be released to the buyer once we have received the payment. Check out the link for How to Sell Tickets on StubHub From Axs. Transfer is used for AXS Mobile ID tickets. found at the bottom of this page. You can absolutely still sell through StubHub. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. The site owner may have set restrictions that prevent you from accessing the site. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. I have never sold any tickets before so have a few questions. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. Thank you, Alex! You can try reaching out to Ticketmaster and see why the tickets are greyed out. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. I don't want to have to wait until May to get my money back. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Your response and assistance would be greatly appreciated. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Official tickets and your source for live entertainment. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. ~VP, Contact Center. Your ticket may not be available for AXS Official Resale. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. She made the experience dare-I-say enjoyable! ~VP, Contact Center. EASILY SELL YOUR TICKETS Plans can change. For more information, please see our Asked for information and helped me find the resolution I needed. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. ET I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Kaci C, AXS USA was able to resolve my issue. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Community Log-In Changes May 1st . Please visit our help page or contact customer support for assistance. ~VP, Contact Center. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. We are dedicated to making the needed changes so in the future you have the best experience. I bought better seats now I have an extra pair of tickets for Aerosmith. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. How to see your payment history. This experience has been atrocious. Find out how we combat fake reviews. Capture your ticket's QR code or barcode. After the switch, you will enter the email address you use to access the community in order to reset your password. With Tixel, no one needs to go first and risk being ripped off. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Glad we could help :). They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. Glad we could help :). Think again. Hi Susannah,Thank you so much! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. Official Tickets and Your Source for Live Entertainment | AXS.com (When I go to my tickets on the AXS app there is no option for "sell".). HiChris,Thanks for the review! Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. June 11, 2022 Posted by: grady county, ga zoning map . These were bought bought early and the tickets are listed as official platinum. After you get the hang of it though, there's nothing to it. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. Check out the link for How to Sell Axs Tickets on StubHub. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Thanks for the review and enjoy your event! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. You will then receive an email from Tixel with a unique link to complete your listing. Select tickets to list, then click continue to enter your price and listing options. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. After the switch, you will enter the email address you use to access the community in order to reset your password. The seller is also charged a 7.5% selling fee taken from their listed price. Select 'Sell' from the home page or an event page. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hi Mr. Scott,Thanks for the review! AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . My brother minutes later bought me a ticket for the floor through Seatgeek. You are correct. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? I purchased 4 tickets in the 308 section of the United Center. I realized I have GA tickets for a show on this Sunday. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. Click on "Your Account" and select the "Payments" tab. We are changing the way you register and sign-in to the StubHub Community. AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. Been on hold for over 2 hours with StubHub support. 03-12-2017 02:13 PM. Or is it better to sell on a resale platform like StubHub, etc.? What are reasons for Sell Ticket option being greyed out? AXS gig tickets sold before being rescheduled. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). Want to list and sell your tickets on AXS? Service was friendly and efficient! Set your ticket on a flat surface to take a picture of the barcode. I was on hold with StubHub for almost 3 hours. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. To get started, youll need to locate this email or file. Glad we could help :). I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Dont worry if you only want to sell one ticket from a group purchase. 2023 Tixel Pty Ltd. ACN 625 710 581. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. You need to check your account's status. HiTyler,Thanks for the review! Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Nothing convenient about it and if given an option to use ticket master or this, I would use anything but AXS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ok thanks. What are the other options????? I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Set your selling price and select your preferred payment Thanks. This way we can ensure that the money is released into your account after the transaction is finalised. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. We are dedicated to making the needed changes so in the future you have the best experience.