Explore Thor Motor Coach Products and Motorhome Brands If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! Not just one but every single seat in . Just for good measure, recheck those easy to access fuses in the panel in the coach. We want **** to act in good faith and resolve these longstanding issues. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! This allows the radio to run with the ignition key off. in fuel costs), then **** will kindly deduct the $2,000. Need advise, had a shop replace house battery and repair inverter. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, There is a special tool (like a shiv) that you use to release both sides. After all the warranty work, we had to winterize the coach for the 2019 season. Rates and amount financed are determined by credit history. Most of the issues listed on pdf ************************************************************** 2021. BBB is here to help. Thor Motor Coach Fuses and Breakers Reset and Replacement I have hundreds of emails relating to our continued attempts to get these issues resolved. Fill out this offer form and we'll get back with you as soon as possible. Diesel and gas-powered chassis options. Stock photos may not represent actual unit in stock. We now have two new estimates, both have been rejected by *************************** and *********************************. He was so laid-back and his knowledge was extensive on the motorhome. It may not display this or other websites correctly. They gave **** rv support ***********. $5,000. Thor A.C.E. Class A Motorhome - Thor Motor Coach This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Stock Number {stockNumber} {priceLabel} {msrp}. I had to send the slide out for access. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? As the smallest motorhome option, camper vans are welcome virtually everywhere. ("goodwill offer") from what they will charge us to do the labor at their factory. Spoil the RV owners in your life this Christmas with some of our favorite gifts. RVers Ask: What's The Best Way To Sell An RV? Paint. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. The issue is not closed nor has resolution been found. Thor Motor Coach's stands behind it's previous response, copied below. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. The only bid that ******* has accepted is the one of $1,000.00 from *********************. The requested information: 2019 *********************** **** motor coach. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The elements cause the roof to expand and retract. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook What have you tried so far? Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Largest Family-Owned RV Dealer In The Nation. Front radio not working - Thor Forums Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. We strive to ensure all pricing and information contained in this website is accurate. Battery Disconnect Switch - Electrical - FMCA RV Forums Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Brought the coach home. These issues are ongoing, not new. 40 gallon fresh water tank. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. How can **** choose to refuse to fix this chronic and widespread issue? The issues were filed with **** when the coach was new. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Thor is saying to just patch it. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. purchased in July 2022. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Mine is under our bed but doesnt have one. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. We are also providing the **** commercial vehicle center web address. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! You are using an out of date browser. The pivotal combination of large Class A amenities with more power than a typical Class B RV. $97,999. MSRP Price: $157,576. Number Of Discs. Message. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach Our Owners Resource and Owners Guide can help you get the most out of your travels. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. ********* in **** had the coach for six weeks only to decide in the end not to do the job. Like most: All went so smoothly from our first email to our going through the American Canadian borders. With all the family-friendly and pet-friendly features, you'll love traveling in . Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Complaint Type: Problems with Product/Service. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV She agreed to wait till it is safe to drive the coach to get the estimates. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. After getting back both radios not working. And we are akready receivng customer no assistance. We have a leak in the back window of 2018 Thor Axis 24.1. This coach is over 6 years old. Standard and optional features listed on units may or may not reflect actual in-stock unit. How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube 15 amp. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com Apparently, they couldn't come to an agreement with ****. The A.C.E. I think that is the Thor way. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French Now we have two new bids one for $4,500.00 from a subcontractor. Call 248-662-9910 or fill out the contact form to learn more. It has been sitting for a year. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. After countless emails and calls to *********************, we never heard from him again. As the smallest motorhome option, camper vans are welcome virtually everywhere. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. This is a MSRP $190K Class A Motorhome. A representative has been notified and will be with you shortly. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. . When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Begin with this one! Make Offer. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Save your favorite RVs as you browse. I am not in a place where I can plug in and charge the house batteries. 2017 Thor Challenger XE Rear and side cameras and radio not working. Also, it was pointed out to us that the flooring had already been repaired prior by someone. BOTH of which **** has rejected. Mr. ******** needs to arrange pick up with the **** dealership. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Fill out this quote form and we'll get back with you as soon as possible. Across from the sofa is a booth dinette. Plus tax, title and license. Non-smoking and pet-free. The owner listed is **************************. Rear Bath. See details. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. 26 gallon black water tank and 31 gallon grey water tank. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. We are tired and have had enough. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. we do not have any videos here. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. Radio and cameras not working - Thor Forums The customer service ************ spoke ith customer service reps who have no customer service at all. You may also call **** at ************ for them to better assist you in finding service. Leaves one to wonder if it was ****'s plan all along to run out the clock. Took a good 2 hours drive and they are still dead. The $1,000.00 bid they accepted. Radio. WHO IS RIGHT? See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. You probably have to pull the radio out to find it. Your luxury Mercedes Sprinter motorhomes. More than 50 pictures were sent to Thor. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . You must log in or register to reply here. Want to make us an offer on the {product}? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. The Border Hookups Hit The Road With A New Song. Front radio not working. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. 1. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Thor Motor Coach does not have control over the ************ centers. Thats where the water is coming in, it came that way from the factory. Posts: 7. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn