Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Please send all returns or exchanges to: Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Ends on the day that the full container is gated-out of the terminal. Baltimore - first 8:00 AM following vessel departure Request. If your item is defective, you have one year from the date of purchase to return it. Remembers the users default region landing page. Port of Los Angeles YouTube is a Google owned platform for hosting and sharing videos. Limited same day appointments will be available for certain transactions. Terminal Island, CA 90731. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Notifications must be sent via the website. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. The Cookies Notice will not reappear if the cookie is set. Accepting Evergreen, COSCO, CMA, APL & OOCL. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us form of the original payment, such as credit card or PayPal. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Maersk Spot now also includes extendable Free time options. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Reefer container with IMO follows Reefer. These days will be countable days within the free time period for detention. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Subsequent changes to the information will be captured the following day. About Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Finding solutions and creating opportunities is the name of the game. Port of Oakland *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Expiry Date: Until further notice Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. } Click EmptyReturns and scroll down until you find your area and size/type. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. .eg-eyebrow-right { At inland port locations owned by ports (ie. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Here is how to check the appointed depot information for empty container return. Holiday Schedule Our team is here to help deliver best-in-class service to our customers. OOCL - Empty Container Return Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Pacific Maritime Association Motor Carrier SCAC. Newark - first 6:00 AM following container discharge Returns | Evergreen Read more. Your online behaviour could be followed by these third parties. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Subscribe for UIIA EMail Notification. The tags are re-editable. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Go to Maersk One Stop Import Solution (MDDC) website. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment | **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. eModal.com - The world's largest port community system }. Direction: Import Everport. Invoiced: Per container, per calendar day, per container type Enter your email address and Password below. } Please note that personalized items, food and live plants are nonreturnable. Evergreen Office/Agents List - Evergreen Shipping Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Empty Return Instructions & Vessel Schedules. .eg-eyebrow-left { Your user specific instructions are to be followed and supersede any instructions published here. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Simply enter your chassis, container or booking number to print a copy. Local Information. Modified on: Thu, Aug 30, 2018 at 11:23 AM. We will provide feedback on your dispute within 5 business days of receipt. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 } Maher Terminals Customer Service Package All rights reserved. Email Address. Activity location codes for demurrage and detention, Submission of release request instructions. display: flex; of Agriculture Do not park on SR 509. You can provide your consent by clicking Accept All. (10 containers per search) Reset. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Shop our 'Positively Playful' collections! } U.S. Department of Commerce Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Reefer demurrage includes plug-in/electricity charges. Our warehouse is currently experiencing delays. color:#fff; font-size: 15px; To see the satellite locations for an Equipment Provider, simply click on the EP's company name. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. However not all transactions will be guaranteed. Learn more. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. After 90 days, there are no returns.Mini and Micro Paks may not be returned. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Stores Boolean values to check whether website must be animated. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Free Flow/Peel Pile Requirements The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. The eContainer application will advise where to return an empty container in a given metropolitan location. A portal for shipping and transport information. Get updates on terminal schedules and other notices. The queue lot will be open during this time to allow truckers to park and create an appointment. Empty Returns | South Florida Container Terminal - SFCT Collects IP address of visitors, date/time of visits and visit time. Please login or create an account to access online services. text-transform: uppercase; Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Stay up-to-date with all the current export receiving dates. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston details, Remembers the users tracking preferences on www.oocl.com (e.g. Start your search for the right partner for your business. PDF Daily Empty Dispatch - Return Information - Maher Terminals LLC Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Richmond, VA 23237. CLICK HERE This will benefit all trucking companies . In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Evergreen Shipping Agency (America) Corp. Shipping Line options will appear as you type. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button .eg-eyebrow div { Where do I return my empty container? Refunds are in the The e-mail must be sent prior to the first day being requested for a waiver and be sent to. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. New Orleans - first 8:00 AM following vessel departure Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. flex: 1; Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Identifies an unique user across multiple applications. This domain is owned by Doubleclick (Google). Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Our terminal partner websites and additional information on demurrage payment can be found here. We will work directly with the retailer on these issues of consumer returns. } Tampa - first 8:00 AM following vessel departure. Empty Returns - APM Terminals