All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Their contact details are at the end of our. Passengers without a listing will be refused travel. Loads become available 72hrs before the departure of the flight. This site is protected by reCAPTCHA and the Google. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. There will be no staff travel office in Terminal 3. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Clear All. You are just a number to management, nothing individual. / expiry date / FAQs. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. How can I stop them expiring? You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. (BA Heritage Centre / Museum, at Waterside) Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? All flight and holiday reservation queries are dealt with by BA. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. No credit card required. Looking for a particular British Airways employee's phone or email? Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Screen Reader users press Enter to select a Filter by category. Were keen to get to the bottom of your issues whatever they might be. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. you have a Case Reference) and are waiting a . 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Lorem ipsum dolor sit, amet consectetur adipisicing elit. Calls cost 2,50p per minute plus your phone companys Access Charge. Original review: Nov. 9, 2022. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. If you have any problems using the site, please check that your e-ticket has been correctly issued. You can email the site owner to let them know you were blocked. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Please note this number is only available when calling within the UK. USA: (Secure Flight data item added 18AUG10). By using ba.com you agree to the use of cookies. Email: ba.1.museum@ba.com If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. The majority of our calls are managed by British contact centres. Your IP: Please refer to the FAQ on my.baplc.com for further information. 09042890159 Answer Id 1957 From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Daily, 7am - 11pm: Eastern Standard Time (EST). Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Is there a step-by-step guide I can follow? Looking for a particular British Airways employee's phone or email? Now, we're looking to build on this spirit and passion to make tomorrow . Collecting your car Refund requests may be subject to a servicing fee. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Telephone: +233 (302) 214 970. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Your booking reference consists of a combination of 6 letters and numbers e.g. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. Through check-in Through check-in is not available to standby passengers. Report a missing or damaged bag or contents. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? 2011 BA Clubs Regus 450 Bath Road, Longford. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Please note that this form isnot intended to ask staff travel related questions. Address: www.rsaba.com, Solo Club The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Welcome to our official Facebook page. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. This will give you your flight status. Please contact your travel agent directly to discuss your booking. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Sign up for a free account. It shows the number of listings and priority, but not commercial overbookings, etc. British Airways is back on the hiring road. {{ userNotificationState.getAlertCount('bell') }}. Continue reading. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Your booking reference consists of a combination of 6 letters and numbers e.g. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Greater London UB7 0EB |. By using ba.com you agree to the use of cookies. How do I arrange to carry extra or overweight baggage? Please include your flight details or booking reference if you have an existing booking. How do I check the entry requirements for my destination? Use this form to log in to your account or to create an account for the British Airways executive club. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. . Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. JIDxxS1 will mean you are eligible to the business class allowance. Seat allocation will depend on how you present yourself. Refreshed every minute. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. We have gathered invaluable insider information and tips to help you to get on board. We'll make sure your comments reach the right person. British Airways employs 26,533 employees. AB2CD3 How do I find my booking reference? BA IT Support Centre Amenity bags will not be given to staff who travel in premium cabins. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Get contact details including emails and phone numbers is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Try Social Media "DM via Twitter." Please have your booking reference ready when you call. AB2CD3. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . How can I correct a mistake with one of the names in my booking? While the business class service . You must check the screen in the office for further information. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. This button does not work with screen readers. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! This information has been found through the company's General Terms & Conditions documentation or. Please do not ask any BA staff for an upgrade. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. Need to get in touch with British Airways? If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Click to reveal Passengers without bags should proceed to security. How do I claim missing Avios or Tier Points on flights or other purchases? Request duplicate receipts, proof of travel and other insurance documents For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Write to us. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. Updated 22/09/2020 10.07 AM (BST). As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. This is a public forum and we don't recommend that. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) All other airports: If there is a desk signposted for standby travel, go to that desk. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. You'll see the most relevant contact details for you if you are logged in to ba.com. Flybe once provided more than half of UK domestic flights outside London. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). 2011 BA Clubs Regus 450 Bath Road, Longford. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. 159.65.154.158 Tell us about something using our online forms. Your booking reference consists of a combination of 6 letters and numbers e.g. No special service requirement is permitted when travelling on standby travel. Screen Reader users press Enter to select a Filter by product. Full-time, Part-time . The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. If offered, we ask that you politely decline. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Excesses may apply. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Email: contactba.ghana@britishairways.com. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. British Airways (BA) is the flag carrier airline of the United Kingdom. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Fly the World (Staff Travel). IT Department. Filter. Please visit our Help centre for more support if you have a question about your booking or flight. You'll need your staff number/user ID and a BSAFE password to log into this system. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Enter employee name to find & verify emails, phones, social links, etc. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Up to 5 Contact information for British Airways (BA) Staff travel with its free or geographic phone number. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre 212 British Airways reviews. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Published Oct 14, 2021. For the most relevant contact details, log in to your Executive Club account. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Find Reviews. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Please have your booking reference ready when you call. When should I check in? After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . Please contact your preferred travel agent for bookings of 10 or more people travelling together. Smart national dress or company uniform is acceptable in all cabins. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Email: pass-issue.1.unit@ba.com Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? It is headquartered in London, England, near its main hub at Heathrow Airport.. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. This website is using a security service to protect itself from online attacks. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Use of a safety seat for an infant is not permitted on board for rebate passengers. AB2CD3. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Please visit our Help centre for more support if you have a question about your booking or flight. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad.